FAQ

The Ars Electronica Festival 2024 will take place WED 4.9. until SUN 8.9. at several locations in the city center of Linz, Austria.

Numerous exhibitions, concerts, talks, conferences, workshops and guided tours will be part of the program and can be experienced this year at nine locations in total.

POSTCITY Linz will serve again as the central venue and hotspot. Other venues include the Ars Electronica Center (AEC), Anton Bruckner Private University, Atelierhaus Salzamt, Lentos Kunstmuseum Linz, Stadtwerkstatt (STWST), St. Mary’s Cathedral Linz, JKU MED Campus and University of Arts Linz.

The detailed festival program will be successively published here on our website in the coming weeks. You can find an initial overview of the theme here.

In the meantime, follow us on social media (Instagram, YouTube, LinkedIn, Facebook, Flickr) and subscribe to our newsletter – here we will keep you up to date on the latest news about Ars Electronica Festival 2024.

As every year, create your world is an essential part of the Ars Electronica Festival. The program is explicitly tailored to the young audience and as usual, will invite children and young people to participate.

Both publications are distributed by Hatje Cantz and will be available from the end of August 2024 at various online bookshops and during the festival days at POSTCITY and the Ars Electronica Center. On the festival website, we will make them available free of charge as PDF files, see download area.

We are happy to offer group tours for groups of up to 15 people. Send us your request to tickets@ars.electronica.art.

Ars Electronica would like to inform you that photos will be taken at this event and published for the purpose of communicating the activities in the media of the organizers, regional media and/or media of the cooperation partners.

Our Code of Conduct and our house rules apply for the duration of the entire festival.

You can find an overview of all locations here. Further details such as the exact addresses and opening times will be announced in summer 2024.

POSTCITY and DH5 are partially wheelchair accessible. All other festival locations are fully wheelchair accessible. For further information, please send us an email to festival@ars.electronica.art or ask our staff on site.

We ask all our guests to travel as climate neutral as possible. To this end, we recommend to our guests from abroad to use the great European rail network.

Your journey to Linz, Austria:

• by train: Take the ÖBB or the Westbahn to Linz main station. All festival locations can be easily reached by tram from the main station.
• by plane: The Blue Danube Airport Linz (LNZ) is located in Hörsching, 10 km from Linz. From there you can reach the city by bus, train or taxi. From Vienna International Airport (VIE) you can reach Linz with at least hourly, direct train connections. For international guests who cannot avoid flying, we recommend offsetting greenhouse gas emissions, e.g. with a donation to Climate Austria to support Austrian environmental protection projects.

You can also find further useful and helpful information on how to get to Linz on the website of LINZ TOURISMUS.

In Linz: All festival locations are in Linz and can be reached by public transport (tram, bus), by bike or on foot.

• by tram: The festival mile is located along the central Linz tram axis. You can use all tram lines 1, 2, 3 and 4 of the LINZ AG LINIEN to reach the main venue POSTCITY. The nearest tram stop is Hauptbahnhof, the nearest bus stop is Waldeggstraße. For more detailed information on all bus and tram connections we recommend the LINZ AG LINIEN timetable.
• by bike: If you have the opportunity to travel through Linz by bike, take it! On https://www.radlkarte.at/#linz you can find your optimal way to the locations.
• by taxi: There are multiple taxi companies you can use in Linz. Some examples would be Taxi 6969 reachable at +43 732 6969, Taxi 2244  reachable at +43 732 2244 as well as Anruf-Sammel-Taxi (AST) by LINZ AG LINIEN reachable at +43 732 661266.
• by car: Please note that not every festival location offers parking facilities, here you will find an overview of underground and multi-storey parking lots in Linz. ATTENTION: There are no free parking spaces at POSTCITY! We therefore recommend these paid parking garages in the surrounding area: Garage Bahnhof – Wissensturm Linz, Hauptbahnhof Parkdeck, Bahnhof Landesdienstleistungszentrum. Carpool if possible, use (e-)carsharing or rent a car from tim by LINZ AG LINIEN as an alternative to a private car.

An overview of accommodations in Linz can be found on the platform of LINZ TOURISMUS. Weekend packages for city travelers are available here. We recommend international guests to book their accommodation early and check the entry requirements to Austria in advance.

You can purchase tickets for the festival in our Kupf online ticket shop as well as on site in POSTCITY at the INFO DESK on all five festival days.

Yes! In POSTCITY, the create your world area and all exhibitions on the upper floor are free of charge.

You can find an overview of our tickets on our ticket page.

The FESTIVALPASS+ gives you free access to all festival locations, exhibitions, conferences, performances, workshops and the Nightline. The FESTIVALPASS+ includes the Big Concert Night. The FESTIVALPASS+ includes also a LINZ AG LINIEN ticket for all five festival days (except Pöstlingbergbahn). Attention: The online ticket is not yet a valid LINZ AG LINIEN ticket! Please exchange it for a badge first, see below.

The FESTIVALPASS gives you free access to all festival locations, exhibitions, conferences, performances, workshops and the Nightline. The FESTIVALPASS includes also a LINZ AG LINIEN ticket for all five festival days (except Pöstlingbergbahn). Attention: The online ticket is not yet a valid LINZ AG LINIEN ticket! Please exchange it for a badge first, see below.

The DAYPASS allows free entry to all festival locations, exhibitions, conferences, symposia, performances and workshops.The POSTCITY exhibition ticket offers access to all exhibition areas in POSTCITY on the respective day, in particular to the ground floor and basement.

Admission to POSTCITY is free of charge for children and adolescents up to and including the age of 19 (children and adolescents under the age of 15 must be accompanied by an adult). Please purchase your u19 exhibition ticket online in advance.

Please note: Online tickets are not yet valid entry tickets! Please follow these steps:

FESTIVALPASS(+) and DAYPASS: Please show the booking confirmation at the INFO DESK of POSTCITY (in combination with your valid ID and, if applicable, your discount authorization) to receive your badge.

POSTCITY exhibition ticket: Please show your booking confirmation at the INFDESK of POSCITY (in combination with your valid ID and, if applicable, your discount authorization) to receive a wristband.

WE GUIDE YOU: In case you booked a ticket for a guided tour, please arrive at latest 15 minutes before the tour starts at the meeting point of the respective location and show your booking confirmation.

Separate tickets or event tickets: Please note the special admission regulations in the program and on our website.

No, the ticket is only valid for the guided tour. To visit the exhibitions on the ground floor and basement, an additional POSTCITY exhibition ticket can be purchased for a surcharge of € 3,-.

All international credit and debit cards are accepted in the online shop, as well as EPS in Austria and cash (euros) on-site at the INFO DESK. In the catering area of POSTCITY, both cash and debit card payments are accepted.

It is not possible to pass on the tickets. Please carry proof of identity with you.

Unfortunately, we cannot accept any liability for the loss of your ticket. A replacement or a free new reissue is not possible.

Yes, please bring your water bottle to refill.

As a Green Event, the Ars Electronica Festival won the “nachhaltig gewinnen” 2022/2023 competition in the category “Cultural Event” and was recognized as an “Outstanding Sustainable Cultural Event”. You can find more information about our measures here. With this in mind, we invite all our visitors to join in. With just a few actions, we can make an effective contribution together. So: Please bring your water bottles to refill, travel by public transport and observe waste separation at the festival. Thank you very much.

Unfortunately not. The nearest ATM and lockers are located in the station hall of Linz central station.

Dogs and other pets are not allowed in the Ars Electronica Festival venues. However, assistance dogs are permitted.

Journalists and content creators can apply for accreditation for the Ars Electronica Festival 2024 and get in touch with us via our press area.

If you need an invitation letter for your visa or to present to public institutions, please contact us at festival@ars.electronica.art.

Generally, there is no Open Call for the Ars Electronica Festival. All artistic programming decisions are made exclusively by our artistic directors. However, you can still propose your projects:

• You submit your project to the Prix Ars Electronica. The renowned media art prize is the most important project pool for our festival program – this also applies to projects that do not receive an award in the Prix Ars Electronica! You can find submission info at https://ars.electronica.art/prix.

• If you do not want to submit your project or if your project is not eligible for submission, send us information about your work by e-mail to festival@ars.electronica.art

To realize a festival as extensive as Ars Electronica, we are looking for active support every summer. We are looking for project managers, project assistants, mediators and technicians. Please follow our calls for applications at https://ars.electronica.art/about/en/careers/ or send us your application to jobs@ars.electronica.art.

Since 1979, Ars Electronica has had one of the world’s most comprehensive archives of media art. Feel free to contact us in the course of your research at archive@ars.electronica.art.

The current legal situation allows unrestricted festival attendance. However, if you have symptoms of illness (including fever, cough, shortness of breath and breathing difficulties), we ask you to stay at home! Should new legal regulations come into force in the meantime, we will inform you here about the measures introduced.

Contact the Ars Electronica Festival team at festival@ars.electronica.art. Any ticket related questions can also be sent directly to tickets@ars.electronica.art.