FAQ

Have a look at the detailed 2023 festival program on our website under Program. You can find a first overview on our Highlights page. Follow us on social media and subscribe to our newsletter-where we’ll keep you up to date on all things Ars Electronica Festival! Have you already listened to our podcast?

Our publications will be distributed by the publishing house Hatje Cantz and are available at various online bookstores and during the festival at POSTCITY from the end of August 2023. In our download section we offer this for free download as a PDF file.

Our Code of Conduct and our House Rules apply for the duration of the entire festival. 

Tickets for Ars Electronica 2023 could be purchased in our Online Ticket Shop, as well as on-site at POSTCITY at the INFO DESK between September 6 and 10, 2023.

It is not possible to pass on the tickets. Please bring proof of identity with you.

The FESTIVAL PASS + allows entry to all Festival locations, exhibitions, conferences, symposia, performances, workshops and evening events. The big concert night on FR 8.9. is included.

The FESTIVAL PASS allows entry to all Festival locations, exhibitions, conferences, symposia, performances, workshops and evening events. The big concert night on Friday is not included.

The ONE-DAY-PASS allows free entry to all Festival locations, exhibitions, conferences, symposia, performances, workshops and evening events.

The POSTCITY EXHIBITION TICKET allows free entry to all exhibitions on-site POSTCITY on the particular day. Concerts, conferences, workshops and evening events are not included and demand a separate ticket.

Children and youngsters including 19 years enjoy free access to POSTCITY. People under 15 years need to be accompanied by a parental or grandparental person. Please purchase your u19-Ticket online in advance or take it from the INFO DESK at the entrance of POSTCITY.  

FESTIVALPASSES (+) and ONE-DAY-PASSES: Please show the booking confirmation of your FESTIVALPASS (+) or ONE-DAY-PASS at the INFODESK of POSTCITY or at AEC (on your smartphone or printed out in combination with your valid ID-card and, in case, a discount card) to receive your Badge.

Please note: Access to the festival with Badges only! 

POSTCITY EXHIBITION TICKET: The entry procedure is the same as with passes and you get a wristband from us, which allows access to all exhibitions in POSTCITY.  

WE GUIDE YOU TICKETS: In case you booked a ticket for a guided tour with our WE GUIDE YOU program, please arrive at latest 15 minutes before the tour starts at the WE GUIDE YOU DESK at POSTCITY and show your booking confirmation on your smartphone or printed out. Thank you!

Depending on availability, WE GUIDE YOU TICKETS can also be purchased on-site at the WE GUIDE YOU DESK.

At the Ars Electronica Festival 2023 payment can be made online by all international credit and debit cards. For on-site ticket-booking cash is being accepted as well.

Unfortunately, we cannot accept any liability for the loss of your ticket. A replacement or a free new reissue is not possible.

You can find an overview of all locations in Linz on our Locations page. Here you will also find further details such as the exact addresses and opening hours.

The Ars Electronica Center, parts of POSTCITY and other festival venues in Linz are largely barrier-free. However, since Ars Electronica also frequently plays host to unusual venues (i.e., venues designed for completely different purposes), it can occasionally happen that exhibition spaces are not accessible without barriers. We ask for your understanding!

We ask all international guests to travel as climate neutral as possible. For this purpose we recommend the great railroad network for our European guests.

Your journey to Linz, Austria:

• By train: Take the ÖBB or the Westbahn to Linz main station. All festival locations can be easily reached by streetcar from the main station.
• By plane: The Blue Danube Airport Linz (LNZ) is located in Hörsching, 10 km from Linz. From there you can reach the city by bus, train or taxi. You can reach Vienna International Airport (VIE) with hourly, direct train connections to Linz. We recommend international guests who cannot avoid flying to offset their greenhouse gas emissions. Donating to projects like Climate Austria additionally supports Austrian environmental protection.

In Linz:

• All festival locations are in Linz and can be reached by public transport (tram, bus, train), by bike or on foot.
• By tram: The Festival Mile is located along the central Linz tram axis. You can use all tram lines 1, 2, 3 and 4 of the Linz AG. The nearest tram stop to POSTCITY is Hauptbahnhof, which can be reached with all for tram lines. For more detailed information on all bus and tram lines we recommend the Linz AG timetable.
• By bike: If you have the opportunity to travel through Linz by bike, take it! On https://www.radlkarte.at/#linz you can find your optimal way to the locations. You can also rent a bike at city bike Linz.
• By taxi: There are multiple taxi companies you can use in Linz. Some examples would be Taxi 6969 at +43.732.6969 or Taxi 2244 at +43.732.2244 as well as the “Anrufsammeltaxi” (AST) of Linz AG at night at +43.732.661266.
• By car: The address of the main location is Bahnhofstraße 11,4020 Linz, Austria. The building is accessible through its entrance at Waldeggstraße 41. ATTENTION: There are no free parking spaces on site! We therefore recommend the following chargeable multi-storey car parks in the surrounding area: Garage Bahnhof – Wissensturm Linz, Hauptbahnhof Parkdeck, Bahnhof Landesdienstleistungszentrum. Build carpools, if possible! Or use (e-)Carsharing or rent a car from tim – täglich.intelligent.mobil of Linz AG Linien as an alternative to a private car.

An overview of accommodations in Linz can be found on the pages of linztourismus.at/hotels. At linztourismus.at/wochenende weekend packages for city travelers are available. We recommend international guests to book their accommodation early and check the entry requirements to Austria in advance.

create your world is naturally an essential component of Ars Electronica this year as well. As usual, the program will invite children and young people to participate.

We offered group tours for groups of up to 15 people.

Unfortunately, it is not possible to bring dogs and other pets into the Ars Electronica Festival venues. However, assistance dogs are allowed.

Ars Electronica would like to inform you that photos will be taken at this event and published in the media of the organizers, regional media and/or media of the cooperation partners for the purpose of communicating the activities.

The current legal situation allows an unrestricted festival visit. In case of symptoms of illness (e.g. fever, cough, shortness of breath and breathing difficulties) we ask you to stay at home! Should new legal regulations come into force in the meantime, we will inform you here on a daily basis about the measures that have been introduced.

No, unfortunately not! The nearest ATM and lockers can be found in the passenger hall of Linz Central Station.

In our press area journalists and content creators can get accredited for the 2023 Ars Electronica Festival and get in touch with us.

If you need an invitation letter for your visa or for presentation to public institutions, please contact us at festival@ars.electronica.art.

In principle, there is no Open Call for the Ars Electronica Festival. All artistic programming decisions are made exclusively by our artistic directors. But you can still propose your projects:

• Submit your project to the Prix Ars Electronica. The prestigious Media Art Prize is the most important project pool for our festival program; this also applies to projects that do not receive an award in the Prix Ars Electronica! You’ll find information about submitting your project at https://ars.electronica.art/prix

• If you do not want to submit your project or if your project is not eligible for submission, please send us information about your work by e-mail to festival@ars.electronica.art.

In order to be able to realize a festival as extensive as Ars Electronica, we’re on the lookout for energetic support summer after summer. We’re looking for project managers, project assistants, placement personnel and technicians! Please follow our job postings on ars.electronica.art/about/careers or send us your application in evidence to jobs@ars.electronica.art!

Ars Electronica has had one of the world’s most comprehensive archives of media art since 1979. Feel free to contact us in the course of your research. More info on ars.electronica.art/archive.

Contact the Ars Electronica Festival team at festival@ars.electronica.art!